na87 Privacy Policy — Your Data, Your Rights

1. Introduction & Scope of Policy

na87 is a trusted online gaming platform that provides casino games, sports betting, and live gaming for users in Bangladesh. Your privacy is very important to us. The purpose of this policy is to clearly explain how na87 manages your personal information.

This policy applies to all na87 services, websites, mobile versions, and all related digital channels. By using the na87 website, you agree to the terms of this policy. If you do not agree with this policy, you are requested not to use our services.

2. What Information We Collect

na87 collects information in various ways. The categories of information collected are described in detail below:

2.1 Registration & Identity Information

When you create an account on na87, we collect the following information:

• Full name and identity document details
• Date of birth (for age verification — only users aged 21+ have their accounts activated)
• Valid email address and mobile number
• Banking and mobile payment details (bKash, Nagad, Rocket, Upay account numbers)
• User's preferred language and regional settings

2.2 Transaction & Financial Information

A complete record of every financial transaction on our platform is stored. This includes deposit and withdrawal amounts, dates and times, payment methods used, and transaction status. This information is essential for fraud prevention, security assurance, and legal compliance.

2.3 Gaming & Activity Information

Your overall gaming history is recorded, including which games you played on na87, how long you played, bet amounts, and results. This information is used to ensure responsible gaming and to create a suitable gaming experience for you.

2.4 Technical & Device Information

The following information is collected automatically when you use na87:

• IP address and geographic location
• Device type, operating system, and browser information
• Cookie and session data
• Page views, click patterns, and navigation history
• Connection speed and technical performance data

3. How We Use Your Information

Collected information is used only for the following purposes:

• Identity Verification: For account security and age verification.
• Transaction Processing: To complete deposits and withdrawals smoothly.
• Customer Support: To resolve your issues and answer your questions.
• Fraud Prevention: To detect and prevent unauthorized activity.
• Service Improvement: To improve platform quality and user experience.
• Responsible Gaming: To identify unusual gaming patterns and provide assistance to users.
• Legal Compliance: To meet applicable legal obligations.

na87 never sells your personal information to third parties or shares it for commercial purposes.

4. Information Sharing & Disclosure

na87 may share limited information in specific circumstances. These circumstances are described below:

4.1 Payment Processors

To complete financial transactions, we share necessary information with our authorized payment processors. This includes bKash, Nagad, Rocket, and Upay services. These third parties are governed by their own privacy policies.

4.2 Technology & Service Providers

Operating our platform requires working with certain technology service providers. Only the minimum necessary information is shared with these partners, and all of them operate under strict confidentiality agreements.

4.3 Legal Requirements

We may be required to provide information in response to a court order or a lawful request from a legal authority. In such cases, only the information legally required will be provided.

5. Cookies & Tracking Technologies

Cookies and similar tracking technologies are used on the na87 website. Cookies are small text files stored in your browser.

• Essential Cookies: Required for the platform's basic functionality — maintaining login sessions, security verification, and so on.
• Functional Cookies: Used to remember your preferences and settings.
• Analytics Cookies: Help analyze website usage to improve service quality.

You can control or delete cookies at any time from your browser settings. However, disabling certain cookies may affect some platform functionality.

6. Data Protection & Security

na87 uses industry-standard security measures to protect your information:

• SSL (Secure Socket Layer) encryption — all data transmissions are encrypted
• Two-factor authentication (2FA) support
• Regular security audits and vulnerability assessments
• Access controls — only authorized staff can access user information
• Data masking — sensitive information is partially hidden when displayed
• Secure server infrastructure and regular backups

However, complete security cannot be guaranteed when transmitting information over the internet. We strive for the highest level of protection, but no method is 100% secure.

7. Data Retention Period

na87 retains your information for as long as it is necessary or legally required:

• Account Information: For the duration the account is active and, after closure, for the period required under applicable law.
• Financial Transaction Information: Retained for the period required under financial regulations.
• Gaming History: For a reasonable period for responsible gaming monitoring and dispute resolution.
• Technical Logs: Generally retained for a limited period and reviewed regularly.

8. Your Rights & Choices

As a na87 user, you have the following rights:

8.1 Right to Access Information

You can contact us at any time to request a copy of the information we hold about you. We will process your request within a reasonable timeframe.

8.2 Right to Correct Information

If there are any errors or inaccuracies in your information, you can contact our customer support team to have them corrected.

8.3 Right to Close Account

You may request to close your na87 account at any time. Even after account closure, some information will be retained for a specified period to meet legal obligations.

8.4 Right to Opt Out of Marketing Communications

You can stop receiving promotional messages at any time. To do so, contact our support team.

9. Protection of Minors

na87 is for persons aged 21 or older only. We do not knowingly collect information from anyone under the age of 21. If we become aware that information from a minor has been collected, we will immediately close that account and delete the related information.

If a parent or guardian believes their child has used na87, please contact our support team.

10. Third-Party Sites & Services

The na87 platform may have connections to third-party payment gateways and game providers (Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, etc.). na87 is not responsible for the privacy practices of these third parties. You are advised to review their own privacy policies.

11. Policy Changes & Updates

na87 reserves the right to modify this Privacy Policy at any time. For any significant changes, we will publish a notice on the website. Users are advised to review this page regularly.

If you continue using na87 after a policy update, it will be assumed that you have agreed to the revised policy.

12. Contact & Complaint Resolution

If you have any questions, concerns, or complaints about this Privacy Policy, please contact us. Our dedicated support team is available in both Bengali and English, 24 hours a day, 7 days a week.